MSP in Paris & Île-de-France · since 2016

IT company in Paris: one partner for all your IT.

Managed IT, cybersecurity, telephony, audiovisual, AI and software under one contract: one contact, one invoice, and a budget known before you sign.

Let’s review your IT setup

An advisor calls you back within 24 business hours. No commitment.

Scope
Your data is not resold.

My problem is…

Practice 01 — Managed IT

Support, monitoring and maintenance: the outage is handled within the timeframes set in your contract.

See the practice

IT company in Paris: what we do for SMEs

Dalena & Co is an IT company based in Romainville, on the edge of Paris. We support SMEs and businesses across the Île-de-France region on their entire IT system: managed IT and IT maintenance, cybersecurity, telephony, audiovisual, automation and custom software. A local MSP (managed service provider) that handles day-to-day IT management so you can focus on your business.

Our full range of services covers IT infrastructure — workstations, servers, cloud, network — and IT security: endpoint protection, backups, recovery plan. We manage your device fleet, support your users and handle updates, with proactive and secure management to keep your business running.

Why work with an IT company in Paris?

An SME does not always have an in-house IT department. Outsourcing IT to a specialist provider gives you broad expertise without hiring: the professionals who monitor your systems, secure your data and optimise your tools already know your environment.

Proximity matters too: an IT company in Paris can come on site when the problem requires it, and understands the constraints of Paris-based businesses — shared offices, multiple sites, mobile teams.

In Paris, a business often combines offices, remote work and sometimes several sites: IT maintenance, secure remote access and telephony have to work everywhere. Our expertise covers all of these, from the IT audit to day-to-day operations, with the same contact for your company.

How to choose an IT company in Paris

Start with scope: a company that covers managed IT, cybersecurity and telephony saves you from juggling several contacts. Then check the written commitments, the ability to work on site and how your information system is documented. An initial IT audit — free with us — lets you compare proposals on concrete grounds:

  • IT solutions suited to your specific needs, not a catalogue.
  • Service commitments written into the contract: timeframes, scope, reversibility.
  • On-site support available in Paris and Île-de-France.
  • Documentation and access rights that remain yours.

Tailored solutions for every business

Every business is different: a medical practice, a multi-site network and an international subsidiary do not share the same constraints. We offer tailored solutions — from custom IT to business software — and adapt each contract: scope, service level, on-site support. The goal: improve the performance of your tools, protect your clients’ data and preserve the confidentiality of sensitive information.

Several providers, or a single partner?

What actually changes when all your IT falls under one contract.

Several providers

  • One contact per topic, for you to coordinate.
  • Contracts and invoices piling up.
  • When an outage spans systems, each provider points to the other.
  • Scattered documentation, or none at all.

Dalena & Co

  • A single contact for all seven practices.
  • One contract, one invoice.
  • One team responsible, from diagnosis to resolution.
  • Up-to-date documentation that belongs to you.
The method

From audit to monitoring: optimising your IT, with no grey areas.

01
Audit

An honest assessment: assets, security, contracts, real usage.

You receive an assessment report

02
Proposal

A lean architecture, a clear budget, prioritised and costed.

You receive a costed action plan

03
Deployment

Installed, configured, documented — with your teams.

You receive documentation of your systems

04
Supervision

Monitoring, verified backups, regular review meetings.

You receive regular review meetings

A single point of contact
Seven practices coordinated under one contract.
Commitments in the contract
Availability, response and recovery targets defined in your service contract.
No lock-in
Organised reversibility: your access and documentation remain yours.
Where we work

Our services in Paris and Île-de-France, from Romainville.

Based in Romainville, on the edge of Paris, our team works on site in Paris and the Île-de-France region, and remotely beyond: your business has a contact who can come on site when the problem requires it.

Looking for an IT company? Frequently asked questions

Managed IT and IT maintenance, cybersecurity, IP telephony, physical security, audiovisual, automation and AI, custom software: seven practices coordinated under one contract, with a single contact.
The price depends on the number of workstations, the scope and the service level. We do not publish a price list: the initial review leads to a detailed proposal you can compare with full knowledge.
They are set in the contract according to incident severity: remote handling first, on-site visits in Paris and Île-de-France when needed. We do not publish a generic timeframe.
SMEs with 20 to 250 employees, multi-site networks, regulated professions, hotels, restaurants and shops, and subsidiaries of foreign groups based in Paris.
Through an organised handover: inventory, recovery of access rights, documentation, then monitoring. The transition is gradual, without interrupting your teams’ work.
Yes, in Paris and the Île-de-France region, under the terms of your contract; other requests are handled remotely.
Yes. You start with the priority topic and expand later: the contract stays single.
Reversibility is written into the contract: access rights, documentation and data are handed back to you in a usable format.
Yes, as a complement: the split of roles is written into the contract, so everyone knows who does what.

A review first, then a clear plan.

Describe your need in a minute. We come back with an assessment and prioritised next steps.

Managed IT services provider in Paris | Dalena