01 / IP
IP telephony / hosted PBX
3CX cloud VoIP, mobility, multi-site. The business phone system, reinvented.
- Hosted 3CX phone system
- Unified multi-site setup
- Smart call forwarding
- Call statistics
- Free number porting
Practice 03
Communication, made effortless.
IP telephony, unified communications, 3CX equipment. Everything converges towards an experience your teams stop noticing.
What we cover
Our scope.
02 / UC
Unified communications
Video, chat, softphones — fully integrated, available everywhere.
- Built-in 3CX HD video
- Team messaging
- Desktop & mobile softphones
- Shared presence
- Microsoft 365 calendar integration
03 / EQ
Professional equipment
Desk phones, headsets, meeting rooms. The right hardware — nothing more.
- High-end IP desk phones
- Professional Bluetooth headsets
- Meeting-room video bars
- DECT phones for mobility
- Discreet installation
04 / IVR
IVR & auto attendant
Interactive voice response, call queues, smart routing. A flawless first impression.
- Multi-level IVR
- Call queues & ACD
- Custom announcements
- Time- and skill-based routing
- AI receptionist (optional)
05 / MS
Multi-site & monitoring
One unified phone system across all your sites. Central monitoring, telecom audit, continuous optimisation.
- Unified dial plan
- Central monitoring
- Annual telecom audit
- Tariff optimisation
- Advice & guidance
How we proceed
From audit to follow-up.
1
Audit
Analysis of call flows, user feedback and existing constraints.
2
Design
Dial plan, architecture, hardware selection.
3
Porting
Gradual switchover, numbers preserved.
4
Optimisation
Statistics, adjustments, ongoing training.
Detailed services
Services in this practice.
3CX telephony & VoIP
Hosted 3CX phone system: number porting, softphones, mobility, video, call statistics and Microsoft 365 integration for single or multi-site companies.
IVR & auto attendant
Design a professional phone greeting on 3CX: IVR menus, call queues, business hours, skills-based routing and custom announcements, in Paris and Île-de-France.
3CX call center
Call queues, real-time supervision, statistics, call recording, CRM integration and team support to structure your 3CX call center in Paris and Île-de-France.
An audit, then a clear plan.
Describe your need in a minute. We come back with an assessment and prioritised next steps.