Solution · For retail & hospitality

When a system stops, your business stops.

Stores, points of sale, restaurants, hotels, galleries: availability is not optional. Tills, guest Wi-Fi, telephony, video surveillance — everything has to hold, at peak hours as well as after hours.

What holds you back

The recurring blockers.

01

Peak hours mean maximum pressure

An incident in the middle of lunch service or on a Saturday afternoon costs revenue directly.

02

Standardising across points of sale

Each store was set up its own way. Hard to monitor, hard to replace, hard to scale.

03

Payment and video compliance

PCI DSS for payments, GDPR for video surveillance, footage retention, personality rights — a living legal landscape.

Our approach

How we work with retail

A repeatable installation standard, centralised multi-site monitoring, on-site interventions prioritised by criticality — response times are formalised in your contract. Your points of sale speak the same language.

Commitments

What we commit to.

  • A repeatable installation standard, site by site
  • Centralised monitoring of every point of sale
  • Emergencies prioritised — response times in the contract
  • PCI DSS and GDPR video compliance support

An audit, then a clear plan.

Describe your need in a minute. We come back with an assessment and prioritised next steps.

IT solutions for retail and hospitality | Dalena