01
IT decisions with no arbiter
Hardware renewals, licences, cloud migration: choices are made as they come up, often under pressure from a supplier, with no overall vision and no prioritisation criteria.
Managed IT — Outsourced CIO
Outsourced CIO services to steer your SME's information system
A fractional chief information officer for your SME: governance, budget, roadmap and coordination of your providers. You keep control of the decisions; we bring the framework, the method and documented trade-offs — in Paris and Île-de-France.
What holds you back
The patterns we keep seeing.
02
An IT budget endured, not decided
Subscriptions, contracts, hardware: spending piles up with no consolidation and no forecast. Management discovers the costs after the fact, instead of arbitrating them beforehand.
03
Providers with no one at the helm
Carrier, business software vendors, managed IT provider: each one keeps to its own scope, but nobody coordinates the whole or answers to management for the coherence of the information system.
What we cover
The scope of the service.
01 / GOVERNANCE
Governance and decision-making
A clear decision framework: who decides what, on which criteria, with what record. The exact deliverables of the engagement are defined during scoping and formalised in your specific terms.
- IT master plan aligned with your business objectives
- Internal policies: access, workstations, data
- Risk register and treatment plan
- Documented trade-offs (in-house, outsourced, cloud)
02 / BUDGET & ROADMAP
A controlled budget, a prioritised roadmap
Existing costs are consolidated, projects prioritised and sequenced, and the budget presented to management before commitments are made — not after.
- Cost consolidation: licences, contracts, hardware
- Budget forecast presented to management
- Prioritised and sequenced project roadmap
- Variance tracking in steering committee
03 / PROVIDERS
Coordination of your suppliers
A single point of contact steers your providers under a mandate defined in the contract: supplier consultations, tracking of commitments, consolidated reporting.
- Scoping of supplier consultations and tenders
- Tracking of each provider's contractual commitments
- Coordination of carrier, business software vendors and managed IT provider
- Consolidated reporting to management
04 / SECURITY & CONTINUITY
Security handled at management level
Security and business continuity become governance matters: formalised policies, prioritised measures and regular tracking of actions.
- Formalised backup policy and disaster recovery plan
- Prioritised measures: identities (Entra ID), remote access (VPN), workstations
- Raising management's awareness of information system risks
- Security actions tracked in committee meetings
How we proceed
From scoping to follow-up.
The exact scope, deliverables and timelines are formalised in the proposal, before any commitment.
1
Information system assessment
A review of the existing environment: infrastructure, contracts, costs, risks and organisation. The factual baseline for every decision that follows.
2
Scoping the engagement
Scope, cadence of involvement, mandate towards your providers: how the engagement operates is formalised in your specific terms.
3
Roadmap and budget
Projects are prioritised with management and translated into a budget forecast. Every investment is tied to a business objective.
4
Steering committee
A regular governance meeting — at the frequency defined in your contract — to track projects, arbitrate priorities and report to management.
5
Continuous adjustment
The roadmap and budget are reviewed as your business evolves: growth, a new site, a change of business software.
Frequently asked questions — managed it
The answers describe how the service works. Quantified commitments are formalised in your contract.
The outsourced CIO provides governance: strategy, budget, trade-offs and provider coordination. Managed IT provides operations: day-to-day monitoring, maintenance and support. The two complement each other — the CIO function decides and prioritises, managed IT executes and maintains.
Typical deliverables are the IT master plan, the budget forecast, the risk register, internal policies and steering committee minutes. The exact list depends on the agreed scope: it is defined during scoping and formalised in your specific terms.
Yes, provided the mandate covers it. The contract specifies the scope of delegation, the split of responsibilities and the reporting arrangements for each supplier: carrier, business software vendors, managed IT provider. You remain the signatory of the contracts with your providers.
That depends on the size of your company, the maturity of your information system and the transformation projects under way. The volume and cadence of involvement are determined during initial scoping, then formalised in your service contract.
Mainly the cadence of involvement, the extent of the information system, the number of providers to coordinate and the projects to deliver. Pricing is established after the initial assessment, on a precise scope — rather than as a blind flat-rate estimate.
No, it is a common situation. The engagement begins precisely with an assessment and a mapping exercise that rebuild the missing documentation: inventory, contracts, access, dependencies. That documentation base remains your property.
The engagement is designed to be reversible. The deliverables, the documentation and the decision history belong to you and allow a structured handover to an in-house IT director. The terms of reversibility are defined in your contract.
The two roles are contractually distinct. Trade-offs are documented and presented in steering committee with their alternatives, and you remain free to entrust day-to-day operations to a third party. That separation is set out in the formalised mandate.
There is no single threshold. The need appears when IT underpins the business and decisions can no longer be made as they come up, yet without justifying a full-time position. The fractional format adjusts precisely to that situation.
Related services
Frequently engaged together.
IT audit: map, prioritise and secure your information system
IT audit for companies in Paris: mapping, risks, performance, licences, backups and a prioritised action plan to make your environment secure and reliable.
Managed IT services for SMEs: support, monitoring and governance
Outsource the day-to-day running of your IT: user support, monitoring, maintenance, backups and governance with a team dedicated to SMEs in Paris.
Microsoft 365 and cloud architecture for companies
Migration, hardening and administration of Microsoft 365, Entra ID, Intune and cloud or hybrid architectures for companies in the Paris region.
An audit, then a clear plan.
Describe your need in a minute. We come back with an assessment and prioritised next steps.